Tucson Metro Chamber

Account Coordinator - PHX

Univision Communications
Job Description



Account Coordinator

Phoenix, AZ

Local Media

Job #: PHX-18-04

The Account Coordinator will assist Account Executives in transactional support and be responsible for the overall administrative duties.  Key tasks include:  entering orders, creating packages, assisting with make-goods, communicating commercial air times, coordinating ad copy, responding to incoming requests, getting credit approvals, following up on invoice discrepancies/collections, screen incoming calls and correspondence. This is a demanding position in a high pressure and fast pace environment involving all platforms (TV, Radio and Digital).

Job Responsibilities 
• Will be responsible for entering orders, creating packages, assisting with make-goods
• Responsible for communicating commercial air times, coordinating ad copy, and responding to incoming requests
• Responsible for getting credit approvals and following up on invoice discrepancies/collections
• Enter orders into Wide Orbit system and verifying accuracy
• Assist with avails, linking with historical rates, and creating packages/proposals for account executive approval
• Pulling daily pre-emption reports and contacting clients for make good approval
• Assist account executives with posting and pre-posting
• Responsible for receiving ad copy from client or production department and communicating air times to clients. 
• Obtaining credit approval and creating profile for new accounts, responding to incoming requests
• Follow up with agencies and customers on invoice discrepancies and collections, general administrative tasks
• Represent Univision at Front Desk as needed. Greet customers and answer phone(s) directing callers to appropriate extension, answer questions, and note viewer.
• Ability to maintain confidential information  
• Ability to multi-task and meet deadlines
• Other duties as deemed necessary



Required Skills & Experience
• Proficiency in Excel, Word, PowerPoint, and Microsoft Outlook 
• Strong analytical, organizational, verbal, and written communication skills
• Reliable work ethic and must be punctual

Desired Skills & Experience
• Prior data entry and/or customer service experience 
• Previous advertising/media experience and exposure to Nielsen 
• Social media savvy 
• Knowledge of Donovan, Media Ocean, Matrix, Concur, a plus
• Bilingual (English/Spanish)

Eligibility Requirements
• Must be willing to work from office in 
• Employment/education will be verified
• Must have unrestricted authorization to work in the United States

Please apply on our Univision Careers Webpage:


Contact Information