Tucson Metro Chamber

Refractive Surgery Consultant / Coordinator

Hodges Eye Care & Surgical Center
Job Description

Refractive Surgery Consultant / Coordinator
Hodges Eye Care & Surgical Center  Tucson, AZ 85716 USA
Benefits Offered
Dental, Medical
Employment Type
Full-Time
Why Work Here?
“Awesome doctors, friendly staff and a fun place to work!”
Position Description:
The Refractive Surgery Consultant / Coordinator is the key interface between potential and current LASIK/SMILE and Lens Replacement Surgery patients, and the medical, technical and administrative staff of the Practice. The Refractive Surgery Coordinator provides phone counseling and screening to prospective patients who have inquired about LASIK/SMILE Eye Surgery or Lens Replacement Surgery at the practice. In addition, the coordinator is responsible for meeting and greeting patients, scheduling patients for comprehensive examinations, eye surgery, follow-up visits and all facets of relationship management programs, data entry of marketing and clinical outcome data, discussion and implementation of payment plans as well as coordinating and planning marketing communication campaigns on behalf of the practice.
The Refractive Surgery Coordinator in addition to the practice staff is an additional practice technical resource for laser calibration and operation as well as insuring compliance with required laser safety programs.
Primary Duties and Responsibilities:
  • Act as primary phone intake, point of contact for LASIK & Lens Replacement Surgery patient inquiry, counseling and consultation scheduling as well as initial information gathering. Tacking incoming calls, online requests and other forms of social network.
  • Conducts preliminary vision screening tests, assists LASIK surgeon and Optometrists and practice staff with laser set up, calibration and validation prior to LASIK surgery..
  • Presents information in a balanced manner on the benefits of treatments to prospective patients. Conducts patient interviews and case histories. Educates patients in risks and benefits of LASIK Eye Surgery & Lens Replacement Surgery as well as payment options.
  • May be responsible for compiling and generating clinical outcome data and patient data. Monthly reporting to calculate outcome. Proficient in power point, word and excel.
  • Implementing all facets of relationship management system including; follow-up phone calls and correspondence required to maintain patient relationships with the practice.
  • Planning and coordinating marketing communications in conjunction with the Practice Administrator, including direct marketing, public relations and corporate benefit programs.
  • Ophthalmic experience, bilingual Spanish speaking a plus.
  • Marketing and strong communication skills is very important.
  • College degree preferred.
A Great workplace, friendly office environment, you will be a part of the best refractive LASIK/SMILE team in Tucson.
Competitive salary based on experience and education, plus medical, dental.
Please attach resume and cover letter with salary requirements.
Company address: 1502 N. Tucson Blvd. Tucson, AZ 85716
Posted date: 2 days ago
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